Appointments between 10th-21st December will require a £20 booking fee per service. This booking fee will be non refundable as usual, but can also only be moved to another date within 10th-21st December. If you need to move it outside of these dates then unfortunately this booking fee will not be able to be transferred to the new date. This is to make sure we still cover ourselves at the busiest time of the whole year when appointment times are longer than usual. If you wish to move the appointment within 10th-21st we will require at least 48hrs notice. However, please be aware that we cannot guarantee being able to move it if there is no longer availability on the date you would prefer.
As our online system has a set deposit amount (£10 for gel polish / £15 for hard gel mani/infills) for any appointments booked online, an additional payment will be required to complete the £20 booking fee, and for your booking to be confirmed. You will receive an email with a link for the additional payment, which will give you 48hrs to complete the booking fee. As soon as we have received the payment within that time your booking will be confirmed. If we do not receive payment within 48hrs we will try to contact you by phone to take payment. If we have no response within 24hrs after calling, your appointment will be cancelled.