YOUR TEAM MEMBER
If you would like to book with a specific staff member at Jojo’s this can be done via our online booking. The staff member you are booked with may be subject to change. If you would like to make any changes to your booking please email firstname.lastname@example.org and we’ll try our best for you.
All appointments require a booking fee per service, which will be deducted from the amount you pay on the day of your appointment. We do not have access to any card details of online payments. All appointments booked over the phone will also require a booking fee and we can take payment over the phone with a credit/debit card. These non refundable booking fees are £15 per hard gel service and £10 per service for anything else. Although the booking fees are non-refundable we can move it to another date with at least 48hrs notice.
Please make sure you book a removal if you have existing product on your nails. If removal is not pre-booked it may affect what is achievable for the remainder of your appointment due to time. Please note we do not remove any extensions (hard gel or acrylic) from any other salon, you will need to have these removed at your previous salon before visiting us.
CANCELLATIONS & NO-SHOWS
We require at least 48hrs notice for any cancellations. If you do not turn up for your appointment or give us less than 48hrs notice, we unfortunately will have to retain your booking fee and it will not be transferable to another date.
If you are running late for your appointment, please call us on 07540497037. If you arrive late to your appointment by 15 minutes or more this may affect what can be achieved in the time remaining. We try our best to accommodate where possible but please be aware that arriving late may mean we cannot honour the appointment.
Unfortunately, due to insurance and GDPR regulations we cannot offer services to anyone under the age of 16.